First Mate Dog Wet First Mate

Prompt Delivery and professional packaging

Because of our long-standing relationship with UPS FedEx DHL as well as other major global carriers, we can provide various shipping options. Our warehouse staff will package every item to our exacting specifications. Before shipment, all items will be thoroughly examined and secured. Every day we ship thousands of packages to customers from all over the world. Our commitment to become the biggest online retailer around the globe is evident by this. Both Europe and the USA have warehouses and distribution centers.

Note: Orders with more than one item will be assigned a distinct processing period for each item.

We will carefully examine all products before they are shipped. The majority of orders will be delivered within 48 hours. The expected delivery time will be between 3-7 days.

Returns

The inventory is always changing and we do not control it completely due to the fact that multiple parties are involved, which includes our factory and warehouse. The actual inventory may be changed at any time. Be aware that your order will be out of stock after your order has been made.

Our policy is valid for 30 days. If you have passed 30 days in the past since you purchased, unfortunately we can't offer you a refund or exchange.

You are able to return a product if it is unused and is in the same condition when you first received it. It must also still be in the original package.